What's New
Blog posts, product updates, press, announcements, and case studies from Tern—all in one feed.
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Tern unveils AI-powered tools and Tern for Agencies, streamlining travel planning and commission management. New features include email parsing, quick itinerary generation, enhanced workflows, and detailed reporting.
David Shull
Product Update
Updates this week include a pre-itinerary day to share things like activity ideas, tips & tricks and packing lists, improvements to tables in Tern, and more!
Updates this week include a new commission dashboard for advisors and agents, weekly updates for flight changes further away from departure, and more!
Updates this week include task collaboration on trips, and date internationalization!
Updates this week include statement reconciliation & unclaimed bookings for agencies, a new "vertical" display option for your itinerary that removes the grey box placeholder images, and more!
Updates include new data import features, confirmation numbers on agent payouts, support for media/docs on info blocks, and more!
Updates this week include support for trip collaborators sending emails to travelers, the ability to edit the 'date paid' on activities, marking bookings as 'not commissionable', and more!
Updates this week include new sort options for your trip board, advisor and agent reporting dashboards, a new 'partially received' commission status, and more!
Updates this week include a new pricing toggle to fully hide prices on trips, the ability to read all trip emails as a trip collaborator, a summary of total agent payouts in your commission dashboard, and more!
With Tern AI, we finally answer the question on what AI can do for travel advisors. Learn how Tern AI will save you hours of time and change how you think about your job for the better.
Updates this week include offline access for our traveler mobile app, new Agency features in beta - reporting & commission reconciliation - and more!
Updates this week include a major improvement for lodging check-in and check-out, plus a new way of submitting and reviewing product feedback in Tern!
In our March product launch webinar we showed a brand new way for travel advisors to manage their inbox, automate their workflows, and delight their clients.
David Shull
Blog Post
We're thrilled to share Tern has been featured in an article by Insider Travel Report! James Shillinglaw shares the news of our upcoming webinar where we'll dive into our latest innovation — a groundbreaking Cruise Discovery and Planning Tool set to redefine the way travel advisors sell cruises.
Introducing Tern's biggest release yet: a game-changing new way to sell cruises. A database of over 40,000 cruise itineraries, a brand new way to present multiple itinerary options to clients, and so much more. You won't want to miss this update.
David Shull
Product Update
Designed to save you time the library feature lets you quickly save individual activities and entire itineraries that you want to reuse in the future. They seamlessly integrate with Tern's board based planning experience.
David Shull
Product Update
This week we focused on improving Credit Card Authorization. We’re excited to share updates on top requested features from our community - Installments, Partial Payments, and more! We’re also making a major update to trip statuses to make it easier to “archive” trips. That has been one of the top requested features from current users. This update also sets the groundwork for smarter automation workflows.
Updates this week include a speedier inbox, clickable address links on the mobile app, improvements to client itineraries, and more!
Updates this week include itinerary template and form sharing, with email template sharing coming very soon, and more!
We've added the ability to copy/paste images into activities, made improvements to tasks, and so much more in this week's product update!
Updates this week include our first ever Tern Agency feature, a new look and feel for trip planning - with updates rolling out soon to allow vertical planning, and more!
Updates this week include Trip Tags, separate external Form titles (vs internal names), an easier experience for clients skipping credit card authorization items, and more!
Our vision at Tern is to streamline the entire trip management workflow for advisors by March 2024. This ambitious goal entails incorporating capabilities for handling new client requests, invoicing, trip planning, trip approval, credit card authorization, and providing a comprehensive client-facing itinerary – all within one seamless experience.
As a technologist, it's pretty rare that you get to release features that you truly believe will change the way an industry operates. Today, felt like one of those rare opportunities. Today, we took the wraps off our new suite of tools to help advisors protect their business while saving countless hours of their time.
David Shull
Product Update