What's New

Updates this week include offline access for our traveler mobile app, new Agency features in beta - reporting & commission reconciliation - and more!

Updates this week include a major improvement for lodging check-in and check-out, plus a new way of submitting and reviewing product feedback in Tern!

In our March product launch webinar we showed a brand new way for travel advisors to manage their inbox, automate their workflows, and delight their clients.

David Shull ·10/3/2024·Blog Post

We're thrilled to share Tern has been featured in an article by Insider Travel Report! James Shillinglaw shares the news of our upcoming webinar where we'll dive into our latest innovation — a groundbreaking Cruise Discovery and Planning Tool set to redefine the way travel advisors sell cruises.

Introducing Tern's biggest release yet: a game-changing new way to sell cruises. A database of over 40,000 cruise itineraries, a brand new way to present multiple itinerary options to clients, and so much more. You won't want to miss this update.

David Shull ·9/25/2024·Product Update

Designed to save you time the library feature lets you quickly save individual activities and entire itineraries that you want to reuse in the future. They seamlessly integrate with Tern's board based planning experience.

David Shull ·9/25/2024·Product Update

This week we focused on improving Credit Card Authorization. We’re excited to share updates on top requested features from our community - Installments, Partial Payments, and more! We’re also making a major update to trip statuses to make it easier to “archive” trips. That has been one of the top requested features from current users. This update also sets the groundwork for smarter automation workflows.

Updates this week include a speedier inbox, clickable address links on the mobile app, improvements to client itineraries, and more!

Updates this week include itinerary template and form sharing, with email template sharing coming very soon, and more!

We've added the ability to copy/paste images into activities, made improvements to tasks, and so much more in this week's product update!

Updates this week include our first ever Tern Agency feature, a new look and feel for trip planning - with updates rolling out soon to allow vertical planning, and more!

Updates this week include Trip Tags, separate external Form titles (vs internal names), an easier experience for clients skipping credit card authorization items, and more!

Our vision at Tern is to streamline the entire trip management workflow for advisors by March 2024. This ambitious goal entails incorporating capabilities for handling new client requests, invoicing, trip planning, trip approval, credit card authorization, and providing a comprehensive client-facing itinerary – all within one seamless experience.

As a technologist, it's pretty rare that you get to release features that you truly believe will change the way an industry operates. Today, felt like one of those rare opportunities. Today, we took the wraps off our new suite of tools to help advisors protect their business while saving countless hours of their time.

David Shull ·9/25/2024·Product Update

Discover Tern with a 14-day free trial and a $10 discount on your first month by using a referral code from an existing user. This offer, exclusively for new users, is a hassle-free way to explore Tern's features and decide if it's the right fit for you.

The major highlight this week includes applying Workflow and Task/Automation template changes to any Trips/Contacts you have used them on. We'll also share updates on the ordering of automations and tasks within Workflows, Email Filtering & Archiving, and more.

This week's product updates include image support for email, spam deterrence for your forms, new automation triggers & targeting, updating any emails using a template with just a few clicks, and more!

This weeks update covers email signatures, attachments, colors, & open/click tracking. Plus contact merging, traveler pricing page upgrades, and more!

Updates include support for separate flight legs, an easier way to adjust trip dates while maintaining the position of trip components, preserving 'current page' when navigating back from library items, and more!

Updates this week include trip collaboration - which allows you to work on trips together in Tern, more robust currency support, our pricing tab now maintains activity ordering, and more!

Partial payments, branding improvements, bug fixes, a new look to messaging, and usability improvements are the headlines of this week's product updates.

At Tern we believe in a balance between new features and improving the product as it exists today. In today's post we dig into the dozens of updates we've made based on advisor feedback.

Our first two Tern AI Assist features, PDF itinerary download, and more updates this week!

I thought I’d take this opportunity to look ahead and share what you can expect from Tern over the next year. In startup land, six months is basically an eternity. After all, depending on how you count it, Tern is only 14 months old.

David Shull ·9/25/2024·Product Update