Get expert help setting up Tern
Lucia is Tern's services team, connecting you with vetted experts who help migrate your data, set up your account, and optimize your workflows in Tern.
Hands-on help for Tern migration and setup
Lucia CoPilots are vetted travel industry experts trained to support you on Tern. They work with you to migrate data, set up your account, and optimize workflows. Every CoPilot is interviewed, vetted, and background-checked by Lucia before joining the platform.
What CoPilots can do for you
Switch to Tern without the stress
Moving to a new platform takes time you don't have. Certified Tern CoPilots handle the heavy lifting: migrating your data, setting up templates, building automations, and training you on the features that matter most. You stay focused on your clients while we get you up and running.
Get set up and supported in Tern
Lucia CoPilots help you get up and running in Tern by handling setup, migrations, templates, workflows, and day-to-day support inside the platform, so you can start using Tern effectively without slowing down your business.
Contractors you can rely on
Every CoPilot is interviewed by the Lucia team, background-checked, and verified before they can work on the platform. Lucia manages all payments and administrative details. You get skilled help without the hiring headaches.
Vetted and background-checked
Travel and hospitality experience
Managed payments and contracts
Ongoing support from the Lucia team
Three steps to getting help
Post
Share the skills, tasks, and timeline you need.
Connect
Review CoPilot profiles and message candidates directly.
Work
Hire a CoPilot as an independent contractor and get started.
Ready to get support?
Talk to our team about your needs, or browse our marketplace to connect with contractors directly.
Common questions
Everything you need to know about working with CoPilots through Lucia.
CoPilots are independent contractors who specialize in travel industry support. They're vetted by Lucia and work with you on your terms.
Pricing varies by CoPilot and project scope. You'll see the total cost, including platform fees, before confirming any request.
Yes. Certified Tern CoPilots specialize in platform implementation, data migration, and workflow setup. They can get you running faster and help you get more out of Tern from day one.
Every CoPilot is interviewed and background-checked before joining the platform. Lucia manages payments and provides ongoing support if any issues arise.
Contact Lucia's team at hello@letslucia.com. We have a dispute resolution process to help resolve any issues.