Get work done for you. Just chat.

Tern's agentic AI looks up information, queues up edits, and handles the busywork for you. Ask in plain language and stay in control of every change.

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Ask Tern…

AI can get things wrong. Please double-check responses.

Hand off the admin work that's holding you back.

Spend your day with clients and closing trips, not the repetitive tasks in between.

Build out gorgeous, personalized itineraries just by chatting.

Copy and paste in details or attach a proposal. Pull in high quality images. Generate personalized descriptions with your voice and tone.

Asking Tern to add images to each itinerary stop

Compare and discover with verified supplier content.

Search verified cruise line itineraries, ships, and sailings, plus your agency's own supplier relationships, to find the right fit.

Asking Tern to find Danube river cruise itineraries for clients

Walk into every client call knowing exactly where things stand.

Past trips, notes, and emails, pulled into a quick summary so you walk in prepped, not digging.

Asking Tern for a pre-call write-up on a client

Turn a buried inbox into a queue of ready-to-send replies.

Reads incoming client and supplier email, pulls the trip context, and drafts a response in your voice, ready to review and send.

A drafted client email ready to review and send

Stop retyping confirmation numbers and updating records by hand.

Reads emails and documents, finds the right trip, and updates the details for you, with your approval.

Attaching confirmation files for Tern to add to a trip

“What I have is a creative assistant that learns my clients’ preferences and reflects how I actually communicate. After years in this industry, I did not expect a technology tool to make me feel this way. This has gotten fun again.”

Mershawn Foley Travel with Mershawn

Smarter than any other AI, with your context pre-loaded.

A next-generation context engine grounds every response in your business, not the open internet.

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Your clients, trips, and booking history

Who's traveled, where they've been, and what they love, going back years.

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Your email, calendar, and meeting notes

The requests, promises, and details buried in everyday back-and-forth.

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Your agency's supplier relationships

Preferred partners, perks, and the rates only your agency can offer.

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Verified supplier and product information

Sailings, ships, and itineraries pulled straight from the source, never guessed.

Your data stays yours. Tern AI never trains public models on your business.

Watch your agent get to work

Check out live examples from our launch event.

Give your entire team their own assistant. Contact sales

Get ahead of your inbox with Email Triage.

Tern AI monitors incoming email from clients and top suppliers, so updates never slip through and replies are ready when you are.

Replies and updates, queued up for you.

Drafted responses and queued up updates ready the moment you sit down. Nothing sends until you review and approve.

A queue of drafted replies and updates waiting for review

Grounded in your context and content

Relevant context, including trip details, contact profiles, notes, and past emails are used to inform actions.

Tern finding payment details to draft a grounded reply

Looping you in for next steps

If action is needed, the AI pauses and waits for your input. If not, you're not looped in to decrease noise.

Tern pausing to confirm before creating a trip from a lead

Automation that helps you personalize at scale.

Hand off recurring work to AI Agents, with the right context, looping you in when needed.

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Level up personalized client communications

Pre-trip tips, welcome-homes, and check-ins, sent on autopilot.

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Run automations when a trip's status changes

Move a trip forward and agents draft emails, add itinerary items, and review the details.

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Drive new leads with personalized, automated outreach

Tailored offers that turn quiet contacts into booked trips.

AI in automation is being rolled out in a closed beta. Request access

FAQs

Learn more about Tern's agentic AI.

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How is this different than common AI chatbots?

Common chatbots start from a blank slate every time. Tern AI comes pre-loaded with your clients, trips, booking history, email, and verified supplier data, so it answers from your business instead of the open internet, and it takes action across Tern.

What can I use Tern's agentic AI for?

Draft and triage email, pull up client and trip details, build itineraries, capture notes, and handle routine busywork. You chat, it does the work, and you review what it did before anything is final.

Does the AI make changes on its own?

No. It drafts replies, queues edits, and shows you exactly what it plans to do. Nothing sends or saves until you review and approve it.

Can the AI write in my voice?

Yes. Set your voice and tone in your branding settings, and drafts follow it, so emails and notes sound like you, ready for a quick review.

Is my data used to train AI models?

No. Your data stays yours, every advisor's information is kept separate, and we never use your business to train public models.

Are AI features included for all customers?

Yes. AI features are included in the base plan with basic usage. Add on Tern Pro to increase your usage. See pricing for details.

Start getting work done.

Try Tern AI free, or talk to our team about rolling it out across your agency.

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