The front office and back office just merged.
Advisor tools and agency operations in one system. Bookings flow to commissions, reporting, and payouts automatically.
"For the first time ever, the admin and logistics of having a team feels not only manageable, but exciting."
— Lauren, Owner, Modern Travel
One platform. Two perspectives.
Goodbye manual data entry. Hello productivity.
Agencies
Commissions, reporting, payouts. Complete and accurate because the data comes from real work.
Advisors
CRM, proposals, itineraries, payments. Everything in one place.
Tools to unlock your advisor's full potential.
Tern is where advisors do their real work. That changes everything downstream.
Dynamic itineraries that help advisors sell more
Clients explore options, select upgrades, and authorize payments in one flow. Advisors close faster. Average trip values go up.
Mobile experience travelers seek out
Clients browse itineraries, view documents, and authorize payments from their phones. So intuitive they download it before departure.
Authorizations that protect your business
Payment authorization feels like online checkout for travelers. Industry-leading compliance documentation protects advisors and agencies from chargebacks.
Booking integrations that save time
Auto-quote insurance. Connect to tour and activity suppliers. Less time in portals, more time selling.
Commission tracking, reporting, and payouts that actually work.
Data comes from real advisor workflows, not manual entry they resent.
Commission reconciliation without the chase
Tern calculates commission splits automatically when bookings are created. Reconcile supplier payments in minutes, generate payout statements with one click. Multi-layer agencies roll up cleanly.
Automatic commission splits
Percentages calculate on every booking. No formulas. No manual entry.
Multi-layer payout support
Host agencies, sub-agencies, and advisor splits handled cleanly.
One-click payout statements
Generate accurate statements and email them automatically. Fewer disputes.
See your entire agency. Down to the property level.
Real-time dashboards with data deep enough to strengthen supplier relationships.
Reporting with depth, not just totals
Legacy systems show surface-level numbers. A $10,000 booking through a wholesaler. But which properties? Which room types? Tern captures itinerary-level detail on every trip. See exactly which hotels, cruise lines, and tour operators your agency is booking. Use that data to negotiate preferred rates and earn override commissions.
Know what's happening without asking
Agency owners shouldn't have to chase updates. Tern surfaces trips traveling, active authorizations, pending payments, and sales performance automatically. Spot issues before they escalate. Coach advisors based on data, not guesswork.
Flexible reporting
Slice by advisor, destination, supplier, or date range. Export when you need to.
Seamless collaboration
Trips auto-share with your team so you can step in and support clients when advisors are unavailable.
Immutable records
Key accounting information can't be changed by advisors once locked in.
Grow your agency without growing your overhead.
Whether you're scaling from 10 to 100 or 6,000 to 11,000, Tern grows with you.
Give every new advisor a head start
Learning the travel industry is overwhelming. Make it easier by handing every new advisor a turnkey setup: intake forms, email templates, workflows, and content libraries ready to go. They sell confidently from week one.
Shared content libraries
Organize templates by destination, supplier, or trip type. Share entire folders in one step.
Collaborative agency resources
Allow agents to share photos, information, and more across the entire team.
Enterprise migration support
Hands-on implementation for large teams. Data migration, training, and rollout planning.
One platform. Every workflow.
No gaps. No duct tape. No switching between systems.
Automatic compliance documentation
Insurance declines generate timestamped PDF receipts. Audit trails happen automatically.
Card authorization protection
Clear documentation proves advisors charged cards only with explicit consent.
Global search
Find any trip, contact, or booking instantly by name, email, phone, or confirmation number.
Emergency trip access
Step into any advisor's trip during emergencies without disrupting their workflow.
Consortium integrations
Connect with Signature, Virtuoso, and other consortium systems.
Custom branding
Your agency's colors on every client-facing document.
Responsive support
Real humans who understand travel, ready to help when you need it.
Hands-on training
Education resources to help your team actually adopt the platform.
Trusted by agencies running their business on Tern.
"For the first time ever, the admin and logistics of having a team feels not only manageable, but exciting."
Lauren
Owner, Modern Travel
"Tern is truly our secret weapon that has allowed us to grow to where we are today."
Walter
Owner, Where's Walter Travels
"It's a complete, all-in-one system for running your agency. Everything is there."
Jen
Practically Perfect Vacations
"The support you get and the level of commitment to us is unmatched in this industry."
Jennifer
Sweet Bay Travel Concierge
Questions?
We're here to help you figure out if Tern is right for your agency.
For smaller agencies, implementation is largely self-service and can take just a few weeks. For larger agencies, our team helps create a custom implementation plan tailored to your structure.
Trips are automatically shared with agency managers, so you can step in and help clients when advisors are unavailable or during emergencies—without disrupting anyone's workflow.
Commission splits calculate automatically on every booking. When it's time to pay advisors, generate accurate statements and email them with one click. Multi-layer agencies (hosts with sub-agencies) roll up cleanly so you reconcile supplier payments once and pay everyone accurately down the chain.
Tern maintains a snapshot of all accounting data, so your financial records remain intact regardless of advisor turnover.
This is the question that matters most. Tern is built around how advisors actually work. They build itineraries, send proposals, and manage clients here every day. Because they're already working in the system, your data stays accurate and your back office runs smoothly. No more chasing advisors for booking details.
We have integrations with major consortiums including Signature Travel Network, with more in development. These connections let you use modern tools without giving up consortium benefits or dealing with manual workarounds between systems.
Ready to run your agency with confidence?
One platform your advisors actually use. One back office that finally works.