For agency owners, efficiency and scalability are key to growth—and Tern is built to support both. This in-depth training, led by the Tern team, will focus on ensuring your agency is fully set up and optimized for success. Whether you’re new to Tern or refining your existing workflows, this session will provide the foundation you need to maximize your team’s productivity.

Start your Tern Conference experience with this essential deep-dive training designed specifically for travel advisors. Led by the Tern team, this hands-on session will ensure you’re set up for success, covering everything from system setup to best practices for using Tern efficiently in your day-to-day business.

Advisors and agency owners have spoken—and we’ve listened. This is the moment you’ve been waiting for. Tern is unveiling the most powerful, highly requested features designed to transform how you run your business. From groundbreaking automation to smarter booking and commission management, these innovations will redefine efficiency, profitability, and the future of the travel profession. Be the first to see live demos, hear the vision behind these game-changing tools, and get ahead with technology built for the way you work. This isn’t just a product launch—it’s the next era of travel advising.

Join us for Dine-Around Lunches, where meaningful connections meet insightful conversations. These curated small-group lunches bring together travel advisors and agency owners with similar interests, business models, or specialties—giving you the perfect setting to exchange ideas, share challenges, and learn from peers who truly understand your journey.

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After the keynote, dive into a hands-on training session designed specifically for travel advisors looking to maximize efficiency, boost sales, and elevate client experiences with Tern’s latest features. This is your chance to get a step-by-step walkthrough of everything new and learn exactly how to apply it to your business—immediately.

Right after the keynote, get ready for an in-depth, hands-on training session designed to help you immediately implement Tern’s newest features into your workflow. This session is all about practical application—no fluff, just real, actionable strategies to help you streamline operations, enhance efficiency, and scale your business.

No corporate fluff. No pre-approved talking points. Just real talk from the people who’ve built companies from the ground up.

Join David Shull (CEO), Brian Reath (CTO & Co-founder), Molly Johnson (Head of Product), and Brad Turner (Head of Design) for an unfiltered conversation about what it actually takes to build, scale, and sustain a business—whether it’s a travel agency or a tech startup. Between us, we’ve grown teams from zero to 800+, launched products that have changed industries, and made just about every mistake you can think of along the way.

Of course, we’ll also talk about Tern—where we’re headed, what’s next, and how we’re building tools that actually help you run a better business. But more than anything, this is your time to ask anything about running a business, managing people, leveraging tech, or just surviving the chaos of entrepreneurship. No filters. No BS. Just an honest, open conversation about building something that lasts.

Legal protection is essential for running a successful travel business—not just in emergencies, but every day. Travel industry attorney and Huckleberry Travel co-founder Tom Carpenter will break down must-know legal strategies to safeguard your business, reduce liability, and secure payments. Designed for both agency owners and individual advisors, these sessions go beyond theory, offering real-world solutions you can implement immediately with Tern’s platform. From preventing chargebacks to streamlining compliance, you’ll leave with practical, actionable steps to protect your business and revenue.

Legal protection is essential for running a successful travel business—not just in emergencies, but every day. Travel industry attorney and Huckleberry Travel co-founder Tom Carpenter will break down must-know legal strategies to safeguard your business, reduce liability, and secure payments. Designed for both agency owners and individual advisors, these sessions go beyond theory, offering real-world solutions you can implement immediately with Tern’s platform. From preventing chargebacks to streamlining compliance, you’ll leave with practical, actionable steps to protect your business and revenue.

An unscripted, off-the-record conversation with Tern’s leadership—David Shull, Brian Reath, Molly Johnson, and Brad Turner—on the real challenges of building and scaling a business. Expect candid insights on growth, entrepreneurship, AI, and the future of Tern. No fluff, just honest talk about what works, what doesn’t, and what’s next. Bring your questions—we’re not holding back.

Are you spending too much time on manual tasks that could be automated? It’s time to streamline your business and focus on what truly matters—serving your clients and increasing bookings. In this hands-on workshop, Korrine Johnson and Tern expert Erin Erdos will show you exactly how to harness AI and automation to personalize client interactions, eliminate inefficiencies, and scale your travel business. If you’re ready to ditch outdated processes and work smarter, not harder, this session is for you!

As an agency owner, you’re not just running a business—you’re shaping the future of travel. In this dynamic workshop, Jenn Lee will challenge you to redefine your professional identity, strengthen your leadership, and maximize your agency’s impact. Through engaging activities and candid discussions, you’ll develop a clear, actionable plan to elevate your business, refine your brand, and make smarter investments in your growth. Walk away with renewed confidence, fresh strategies, and a vision that drives long-term success.

What does it take to thrive as a travel advisor in today’s fast-changing industry? In this interactive session, Jenn Lee will guide you through a powerful workshop designed to challenge, inspire, and equip you with the tools to level up your travel business. You’ll engage in hands-on exercises, gain expert insights, and walk away with a clear, personalized action plan to refine your business strategy, enhance your brand, and increase your sales. If you’re ready to take control of your future, this is the session for you!

Walter Biscardi, founder of Where’s Walter Travel, built a multi-million dollar travel business by mastering group travel—and now he’s sharing exactly how he did it. In this hands-on workshop, Walter and the Tern team will break down the biggest barriers to group travel success, from overcoming fear to implementing seamless workflows. With decades of experience in storytelling, marketing, and travel, Walter brings a unique approach that blends strategy with creativity. If you’ve ever considered adding groups to your business but weren’t sure where to start, this session will give you the confidence and tools to make it happen.

Before we arrive in Bermuda, join Tern’s Marketing Lead and Content Team for a hands-on session that will transform how you capture and share content. This isn’t just about snapping photos—it’s about creating social media posts that stop the scroll, engage your audience, and drive sales.

We’ll explore the stunning Virgin Voyages Brilliant Lady, giving you real-time guidance on capturing visuals that tell a compelling story. You’ll learn how to frame and edit photos for impact, craft captions that convert, and create video content that brings your audience along for the journey. With practical tips on what works best across Instagram, Facebook, and TikTok, this session will help you turn travel inspiration into real bookings.

Bring your phone, your creativity, and your questions. Then, take what you’ve learned and apply it in Bermuda—showcasing experiences that excite your audience and position you as the go-to expert in travel.

For agency owners, efficiency isn’t just a luxury—it’s a necessity for growth. This session, led by Korrine Johnson and Erin Erdos, dives into the AI and automation tools that can transform the way your agency operates. Learn how to streamline workflows, optimize advisor management, and create seamless client experiences using cutting-edge technology. If you're looking to maximize productivity, boost profitability, and future-proof your agency, don’t miss this game-changing workshop!

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