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Tern

One platform to book and keep the books

The front office advisors love, now feeding a back office that keeps your books clean.

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Tern's back office navigation: invoices, statements, unclaimed commission, fees, payroll, general ledger, and chart of accounts

Reconcile commissions in minutes, not hours.

Supplier statements were never meant to be read by a human. Now they don't have to be.

Get every line item ready to review in seconds

Drop in a statement and let Tern's AI structure it for you. Use it on the hardest formats in travel, from Disney to Archer to Onyx.

A supplier statement structured into reviewable line items

Line items matched on supplier and confirmation. No black boxes.

Special cases and partial matches automatically flagged for your review.

An automatched April statement with received amounts matched to suppliers

Put payouts on autopilot with flexible rules for splits and dates

Including support for special commission types like personal travel or multi-agent splits.

Payout rules by category, like activities paid on commission received date

Resolve unclaimed commission without the spreadsheet

Surface unclaimed funds, require proof of booking, and approve claims in one click.

A commission claim with client, confirmation number, and confirmation document
“No more chasing advisors to clear unclaimed commissions. They fix it, I refresh, it's done. It saves me hours.”

Suzanne Nowicki Co-owner, Wanderly Adventures

Go beyond tracking. Start collecting.

Invoice agents, suppliers, or clients, with payments and statuses handled alongside commission.

Send a branded invoice in one click

Invoice agents, suppliers, or clients with your branding and your payment details. Track every balance until it's paid.

A branded agency invoice with line items, total due, and payment dates
account_balance

Share secure bank details or custom payment instructions

Bank details are encrypted and only ever shown to the person paying. Custom instructions work for however you already collect.

credit_card

Streamline your books with integrated online payments

Clients make payments via a secure portal, invoices update automatically, and your books stay current. No manual work to log payments or track statuses.

Stop being the middleman for every dollar.

One integrated platform unlocks advisors to request and collect funds while reducing agency overhead.

request_quote

Invoice suppliers for commission, with details pre-filled from bookings

You or your advisors can generate invoices in seconds, helping collect commission blocked on getting an invoice.

approval

Enable advisors to collect service fees, with automated reconciliation

Empower your team to collect fees via the agency, while cutting out the overhead to track, reconcile, and pay out.

card_membership

Put membership fees on autopilot, charged via card or from commission

Apply a recurring fee across 200 agents in one step. Cards stay on file, with special handling for negative balances.

Trust every number, down to the penny

Everything above rests on the first general ledger built for travel in 40 years.

menu_book

Every transaction posts its own journal entry in real time

Bookings, payments, and payouts land as real double-entry records, not rows in a report.

balance

Debits and credits are enforced to balance on every entry

Mistakes surface the moment they happen instead of hiding until month end.

history

Nothing in your books ever changes without leaving a trace

Every change is logged with who, what, and when. History can't be quietly rewritten.

The full ledger is in preview with agencies migrating from Trams, co-developed with a travel CPA and going through a Big 4 audit before launch.
Commission reconciliation and payouts work on their own today.

Meet your new back office.

Check out live feature walkthroughs from our launch event.

Switch systems confidently, with guided support from our team

Here's what to expect when you move:

  1. Kick off with a plan.

    A focused 45-minute call to map your migration and set your go-live date.

  2. Set up with people who get it.

    4 weekly working sessions led by an agency migration expert.

  3. We move your data for you.

    Purpose-built migration tooling for Trams, ClientBase, TESS, and VCRM.

  4. Go live with us on standby.

    We orient your whole team, then stay with you through your first payroll.

Talk to our partnerships team

FAQs

What's live today, what's in preview, and how switching works.

Book an agency demo

Not yet. It's in preview while we complete a Big 4 audit. Commission reconciliation, unclaimed commission, and payout rules are live today. Invoicing is in closed beta, and we're happy to give you access. Talk to our team to get started.

No. It works on its own today. When the ledger launches, everything you reconcile posts to it automatically.

Processing fees comparable to Stripe, powered by Airwallex. US now, Canada later this year.

That's the goal. Until the ledger is generally available, Tern runs alongside your accounting system.

Encrypted, and never shown to your advisors. Only the supplier you invoice sees your payment information.

Depends on your size and system. Our implementation team builds the timeline with you and migration tooling moves the heavy data.

Run your whole agency on one system

From the first booking to the closed books, with a team ready to help you switch.

Book an agency demo