What's New
Blog posts, product updates, press, announcements, and case studies from Tern—all in one feed.
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Updates this week include more control over required fields for contact information forms, agency payout statements & suppliers, enhanced collaborator access, and more!
Tern’s March 2025 Webinar highlighted the platform’s seamless, end-to-end workflow, eliminating invisible work and empowering travel advisors and agencies with greater efficiency. With recent launches improving group travel management, commission reconciliation, and automation, Tern is setting a new standard for streamlined operations. Looking ahead, the 2025 roadmap includes Forms 2.0, invoicing, AI-powered trip building, and advanced reporting, while expanded support and training initiatives ensure a smooth transition for agencies. Plus, the first-ever Tern Users Conference this September will offer hands-on training and networking aboard Brilliant Lady.
David Shull
Blog Post
Updates this week include optional dates & times, email & calendar integration upgrade and more!
Tern recently launched an innovative suite of tools for group travel, transforming how advisors plan and manage trips. The new features include centralized trip management, automated personalization, self-service signup, and enhanced room selection, all designed to save time and elevate the client experience. Advisors can now create seamless, tailored group itineraries with ease, supported by beautifully designed landing pages and streamlined workflows. Learn more and watch the event recording on Tern's website under the Updates tab.
David Shull
Blog Post
Updates this week include commission types, smoother trip approval and more!
Updates this week include commission tracking, optional dates & times (coming soon) and more!
Updates this week include inventory management for group trips, immediate automation triggers and more!
Updates this week include adjustments, commission settings, required birthday on traveler details and more!
Updates this week include optional add-ons, collaborator enhancements, and more coming soon!
Updates this week include improved account creation for travelers!
In our latest webinar, Tern showcased its transformative end-to-end platform designed to elevate travel advisor efficiency and client experiences through integrated features like group travel management, collaboration tools, and pre-travel enhancements.
David Shull
Blog Post
Updates this week include group trip signup forms, trip ownership reassignment, and more!
Learn how agencies streamline operations, improve client care, and boost sales with Tern. Friend Like Me Travel Co. started as a Disney-focused travel agency and has expanded its services to include cruises and all-inclusive destinations. Led by founder Abby Kragh, the agency has grown to over 140 agents, known as “Genies,” and prides itself on creating magical, hassle-free experiences for clients. With the agency’s rapid growth, Friend Like Me needed a solution that could streamline operations and handle large-scale bookings and commission tracking efficiently. Friend Like Me Travel Co. started as a Disney-focused travel agency and has expanded its services to include cruises and all-inclusive destinations. Led by founder Abby Kragh, the agency has grown to over 140 agents, known as “Genies,” and prides itself on creating magical, hassle-free experiences for clients. With the agency’s rapid growth, Friend Like Me needed a solution that could streamline operations and handle large-scale bookings and commission tracking efficiently.
Updates this week include beautiful group landing pages, contact collaboration, and more!
Updates this week include group itineraries, scheduled emails, filtering by contact tag, and more!
We’re thrilled to announce the launch of our first groups feature, now available in beta!
Tern's latest features, including commission reconciliation, collaboration tools, and robust reporting, enhance efficiency and enjoyment for travel agency owners by streamlining financial management and data sharing. Upcoming launches like supplier payments and task collaboration promise to further boost productivity.
David Shull
Product Update
Tern wins ASTA Entrepreneur of the Year! Our journey from the 2022 ASTA conference to now highlights our commitment to revolutionizing travel advisor tech. Uses award to give free AI to all Tern users!
David Shull
Announcement
Tern unveils AI-powered tools and Tern for Agencies, streamlining travel planning and commission management. New features include email parsing, quick itinerary generation, enhanced workflows, and detailed reporting.
David Shull
Product Update
Updates this week include a pre-itinerary day to share things like activity ideas, tips & tricks and packing lists, improvements to tables in Tern, and more!
Updates this week include a new commission dashboard for advisors and agents, weekly updates for flight changes further away from departure, and more!
Updates this week include task collaboration on trips, and date internationalization!
Updates this week include statement reconciliation & unclaimed bookings for agencies, a new "vertical" display option for your itinerary that removes the grey box placeholder images, and more!
Updates include new data import features, confirmation numbers on agent payouts, support for media/docs on info blocks, and more!