What's New

What's New

Blog posts, product updates, press, announcements, and case studies from Tern—all in one feed.

Tern Product Updates - Feb 28th

Partial payments, branding improvements, bug fixes, a new look to messaging, and usability improvements are the headlines of this week's product updates.

Molly Johnson Product Update
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Tern Product Updates - February 5, 2024

At Tern we believe in a balance between new features and improving the product as it exists today. In today's post we dig into the dozens of updates we've made based on advisor feedback.

Molly Johnson Product Update
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Tern Product Updates - May 7, 2024

Our first two Tern AI Assist features, PDF itinerary download, and more updates this week!

Molly Johnson Product Update
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The problems we want to solve in 2024: A sneak peek at Tern's 2024 roadmap

I thought I’d take this opportunity to look ahead and share what you can expect from Tern over the next year. In startup land, six months is basically an eternity. After all, depending on how you count it, Tern is only 14 months old.

David Shull Product Update
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A New Era of CRM for Travel Advisors

Tern introduces new CRM features, Forms and Scheduling, enhancing travel advisors' workflow.

David Shull Announcement
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Nov Updates: Terms of Service Compliance & More

Introducing an option to unpublish trips, an improved date picker, faster loading for long trips, passport parsing and a game-changing system for managing your Terms of Service.

Molly Johnson Product Update
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Tern Product Updates - July 3rd, 2024

Updates this week include some major upgrades to option blocks, ALL library items are now shareable in Tern, you can duplicate Workflows & email templates, and more!

Molly Johnson Product Update
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Tern Product Updates - June 19th, 2024

Updates this week include our first ever collaboration features - Tern communities & activity templates sharing - Disney Cruises available in Tern, updates to commission, and more!

Molly Johnson Product Update
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Tern Product Updates - May 21, 2024

Updates this week include Tern AI Assist improvements - like url support for activity quick start, directly downloading Itinerary PDFs from your trip board, and more!

Molly Johnson Product Update
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How Jim Kennedy with Expedia Cruises is using Tern

In this week's advisor stories we meet Jim Kennedy, a seasoned professional with over 45 years of experience in the travel industry, including a decade dedicated to the cruise business.

David Shull Blog Post
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Team Building and Innovation with Tern in Riviera Maya

Reflecting on our first annual retreat in Playa Aventuras in Mexico's Yucatan Peninsula.

David Shull Blog Post
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Tern Celebrates Major Milestone with New Vacation Planners Partnership

We're thrilled to announce a new strategic partnership with Vacation Planners, the newly formed franchise company of Travel Planners International.

David Shull Blog Post
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Tern Product Updates - August 14th, 2024

Updates this week include flight status updates, new commission statuses, better guidance for payment due date reminders, and more!

Molly Johnson Blog Post
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Credit cards, chargebacks, and PCI compliance: What to know as a travel advisor

As a travel advisor, you need a secure way to use your client's credit card to book travel. This post breaks down how Tern helps you collect client information securely. It also digs into an advisor's biggest risk in using a client's card: chargebacks.

David Shull Blog Post
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Danielle from Catching the Sun Shares her experience using Tern

Danielle shares how embracing Tern's technology streamlined her process, making itinerary creation not just efficient but also more enjoyable.

David Shull Blog Post
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Reflections on our First Virtuoso Travel Week

Stepping into the vast halls of Virtuoso's 35th Travel Week in Las Vegas was an incredible experience. Having the opportunity to present at the Technology Summit just six months after we launched Tern was an incredible privilege.

David Shull Blog Post
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