Tern’s March webinar delivered groundbreaking updates for travel advisors and agencies. From streamlining operations to automating commission reconciliation, we’re building the future of travel technology. If you missed the live event, here’s everything you need to know about the latest launches and what’s coming next.
Video: https://player.vimeo.com/video/1063696571
Webinar Overview
More travelers are turning to professionals for personalized experiences, and technology is evolving to meet rising client expectations. Tern is leading this transformation by eliminating outdated workflows and providing an all-in-one system to support advisors and agencies at every level.
Ending Invisible Work
Disconnected tools force advisors to enter data across multiple platforms, creating inefficiencies and increasing the risk of errors. Tern is eliminating invisible work by offering a vertically integrated platform that connects itinerary planning, CRM, supplier payments, and commission reconciliation into a seamless workflow. With these enhancements, advisors can focus on their clients instead of administrative tasks.
Launches This Year
Since launching Groups last December, thousands of advisors have used Tern to simplify group travel. We’ve introduced key upgrades, including:
Multiple Activity Options – Clients can select their preferred activities during signup, instantly authorizing payments.
Optional Add-ons – Travelers can opt into extra excursions at booking or add them later.
Real-Time Room Inventory Tracking – Prevent overbooking and adjust availability as needed.
Beyond group travel, we’ve also rolled out simplified traveler authentication, flexible pricing options, and new automation triggers, ensuring advisors spend less time on manual tasks and more time creating unforgettable trips.
Powering Your Agency with Tern
Tern is transforming back-office operations for agencies, providing advanced tools for commission reconciliation, reporting, collaboration, and content sharing. Our latest updates empower agencies to:
Flexible, streamlined commission reconciliation – set commission settings and rules, log adjustments, and batch process payouts.
Enable seamless team collaboration – Share trip details, contacts, and workflows across the agency.
Standardize agency suppliers– Present key supplier details for advisors, ensuring accurate and efficient bookings.
Agencies are also embracing Tern’s template-sharing capabilities, which allow them to create and distribute thousands of prebuilt itineraries, email templates, and workflows—dramatically reducing time spent on repetitive tasks.