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Simplifying the traveler experience with improved account creation and what’s next!

Molly Johnson

·

Jan 15, 2025

At Tern, our mission is to make every aspect of travel planning seamless—for advisors and travelers alike. Today, we’re excited to announce a major update that simplifies the traveler login and sign-up process, along with an exciting preview of what’s coming next.

Improved Account Creation: Fast, Easy, and Secure

We’ve reimagined the traveler account creation process, ensuring it’s not just secure but also effortless. While traveler logins help advisors safeguard their business and client data, we’ve designed this update with your travelers in mind, making the process intuitive and user-friendly.

Here’s How It Works:

  • Email Confirmation Simplified: Travelers can create or log in to their Tern account by entering their email and verifying it with an instantly sent secure code.
  • Seamless Onboarding for New Users: First-time users can quickly complete their setup with just their first and last name.
  • Flexible Login Options: Existing users can sign in with Google, their Tern password, or the same secure email verification code.

This updated flow is now live for all users across both desktop and mobile, ensuring travelers can quickly access itineraries and make preferences selections and payment authorizations wherever they are. More details about how to create or login to a traveler account by confirming your email.

What’s Next?

Here’s a preview of the upcoming features we’re working hard to deliver:

  • Enhanced Email and Calendar Integration: Expect faster syncing, improved email deliverability, and a refreshed scheduling interface in the coming weeks. More details about the email & calendar integration upgrade.
  • Optional Itinerary Add-Ons: Advisors will soon be able to include optional activities in itineraries, giving travelers the flexibility to personalize their trips to better suit their preferences.
  • Adjustments and Bonuses Tracking: New tools for logging costs and expenses that aren’t tied to specific bookings will simplify reconciliation, providing greater transparency.

We’re shaping a future where technology transforms travel planning into a seamless, collaborative, and enjoyable experience for everyone. Your invaluable feedback drives and inspires these innovations—please keep sharing!

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