In this week's product update, we’re excited to introduce another major upgrade to AI Assist, new quality-of-life improvements that streamline how you work, and a quick preview of an exciting feature coming soon!

Smarter Imports with AI Assist

We’ve significantly improved AI Assist Itinerary Parsing. Now, when you import an itinerary with hotel or flight information, AI Assist doesn’t just dump text into your itinerary — it structures it intelligently:

• Hotel rooms are recognized and added to the Rooms tab.
• Flights are parsed as actual flight legs, not just embedded in a wall of text.
• Formatting has been cleaned up with better use of bolding and bullet points to make itineraries easier to scan.

It also does a much better job preserving your exact content — less summarizing, embellishing, or rewording. As with anything AI-related, please carefully review before sharing with travelers, and send us feedback if things aren’t working as you expect!

Cruise Search, Now with Fewer Clicks

Searching for cruise ships just got simpler. You can now search by ship name directly from the search bar — no more digging through filters. This seemingly small update already has users raving about saved clicks and faster workflows.

Email Improvements: Smarter Contact Matching

If you’re emailing clients and only have their email address handy, Tern now lets you search by email address directly instead of just by ‘name’ — a big help for group trips or when you only have that info handy.

Quick Add Items

You’ve told us: sometimes you just need to send a quote or get a payment — without building out an entire itinerary first.

We heard you.

Now you can use Quick Add in the Pricing tab to:

• Add trip components (like packages or services)
• Set a supplier and price
• Coming soon: generate and send an invoice with just a few clicks

Quick adding items is already live, and full invoicing will roll out next week — including downloadable PDF invoices that appear in your trip documents.

‍

Thanks for tuning in for another product update - see you next week!