We’re introducing a set of updates designed to give you greater control over group trip logistics, streamline automation, and enhance your overall experience in Tern. With new inventory management for group trips, immediate automation triggers, and usability enhancements, you can now manage your business with even more precision and efficiency.

Inventory Management for Group Trips

Managing room inventory for group trips is here! You can now:

• Set inventory limits for room options within your group trips.
• Track inventory across multiple sub-trips in real time.
• Prevent overbooking and adjust availability as needed.

These updates ensure a smoother reservation and booking process while giving you full control over group inventory. Learn more here: Managing room option inventory for Group Trips

Immediate Automation Triggers

‍We’ve enhanced Tern’s automation system with new triggers for immediate workflows:

• Trip Created – Automatically send confirmation emails and create tasks when a trip request is submitted.
• Trip Status Changed – Trigger actions when a trip moves to a new status, like "Booked."

How This Helps You

• Real-time Client Communication – Ensure clients receive instant confirmations and updates.
• Automated Task Creation – Assign follow-up tasks as trips progress.
• Custom Workflow Flexibility – Automate notifications, reminders, and actions at key moments.

Learn more here: Trigger an automation to send immediately

Usability & Experience Enhancements‍

We’ve also made improvements to boost efficiency and user experience:

• Improved Contact Visibility – Contact details are now always visible on the trip overview page.
• Expanded Contact Download Fields – Exports now include address details and contact tags for better segmentation in external marketing systems.
• Negative Pricing for Activities – Reflect negative amounts directly in the pricing tab.
• Package Authorization Without Itinerary Items – Collect pre-trip deposits or fees without adding itinerary activities.

What’s Next?

‍We’re working on commission rule enhancements, optional time settings for activities, and more! Your feedback is incredibly valuable - keep it coming.