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Welcome to Flight Path—Season 2 is here! 🎉 In this episode, David Shull (CEO), Molly Johnson (Head of Product), and Brad Turner (Head of Design) dive into exciting updates and what’s ahead for the Tern community. From new group trip features to email and scheduler upgrades, this episode is packed with insights for travel advisors. Plus, David shares his upcoming adventure of presenting at a conference... on a cruise ship! 🛳️
Season 2 Launch (00:46)
The team kicks off "Season 2" of Flight Path in sync with Tern's Q4! Hear their reactions to the surprise new intro and the journey ahead.
Webinar Announcement (02:50)
Join Tern’s next product webinar on October 23rd, where major updates for advisors and agencies will be shared. Don’t miss this chance to get insights into the latest features and upcoming releases!
Doubling Referral Bonuses (04:10)
Tern is doubling referral bonuses through October 15th! Both you and your referral get $20 credits when they convert to a paid account. Learn more about how you can benefit from spreading the word.
What’s New in Product (05:10)
Molly and Brad discuss key updates, including the launch of new import features for bookings and contacts. Plus, they offer an exciting preview of Tern’s upcoming groups functionality.
Group Trips Timeline (09:24)
Expect major updates to Tern’s group trip features starting in late October. Learn how Tern will soon allow group-level itineraries, shared tasks, and self-service signup pages by the end of the year. If you’ve got a group trip coming up in the next few months, don’t miss this deep dive on what’s coming.
Know-Before-You-Go: A New Feature Is Coming! (17:39)
The community has been asking for it, and it’s almost here—being able to add rich content to itineraries without attaching it to a specific day! Brad teases this highly anticipated update, plus some surprise features to be revealed soon.
Email and Scheduler Upgrades (22:50)
Major improvements are on the way for Tern’s email and scheduling tools. Molly breaks down the behind-the-scenes upgrades to enhance reliability, speed, and functionality. Get ready for a smoother, more intuitive scheduling experience.
The Bigger Vision: Transforming Travel (28:22)
David shares Tern’s long-term vision for the travel industry, moving beyond point solutions to create an integrated system that eliminates manual data entry and streamlines travel advisors' workflows. Discover why Tern believes in the future of a consolidated, all-in-one travel platform.
What’s Ahead for Next Week (31:59)
Brad, Molly, and David share their plans for the week ahead—including David’s first-ever presentation on a cruise ship! 🚢 Catch a sneak peek of what’s to come and how Tern continues to push the travel industry forward.
Links & Resources:
Tern, travel advisors, group trips, Flight Path podcast, travel industry software, webinar, referral program, itinerary management, email integration, scheduler tool, travel CRM, group travel planning, white paper, automation, Utopia of the Seas, AI for travel advisors.
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