Tern’s Next Big Moves: AI, Invoicing & Integration

March 21, 2025

Episode Overview

This week on Flight Path, we're zooming out and digging deep. David, Molly, and Brad share how Tern is pushing into its next chapter—refining the platform, integrating AI more meaningfully, and unveiling a new era of collaboration and connection for agencies and advisors alike.

Welcome & Updates from the Road  Where in the world is everyone this week? From ski towns to Florida road trips, the team checks in.

The Future of AI at Tern  We believe AI should empower—not replace—travel advisors. David breaks down why AI is different from past tech shifts, and how it can eliminate invisible work to supercharge your business.

What We’re Actually Building with AI Right Now  Molly and Brad dive into the early goals for our revamped AI Assist, how we’re improving trip imports, and what it means to separate data parsing from creative trip-building.

Consortium Integrations Are Coming!  We’re officially building our first integration with Signature Travel Network—and it’s just the beginning. Brad shares a sneak peek of what syncing contacts and marketing tags will look like directly inside Tern.

Huge Collaboration Wins Just Shipped

  • Documents are now fully collaborative 🎉
  • Credit card authorization is visible to collaborators 🙌
  • You can now reassign contact ownership and prep for bulk imports at the agency level.

What's Coming Next Week

  • Full traveler info collection in trip request & group signup forms
  • A smoother, more intuitive forms UI
  • AND… the long-awaited invoicing feature kicks off development 👀

Bonus Surprise  We’ve quietly been rebuilding Tern’s editor from the ground up. It’s sleek. It has undo. And it’s coming soon.

If you’re ready to work faster, collaborate more easily, and prepare for an AI-powered future—this is the episode to tune into. Don't forget to like, subscribe, and share with your team.

📌 Links & Mentions:

  • Tern User Conference: ⁠tern.travel/conference⁠
  • Signature Integration Waitlist: ⁠tern.travel/signature⁠ (Coming soon!)
  • Give us feedback on invoicing or AI assist via Canny (linked in the app!)