In this episode of Flight Path, the Tern team recaps the highly anticipated groups webinar, dives into new features like room selections and end-to-end trip sign-up flows, and shares a behind-the-scenes look at how these game-changing updates came together. Plus, get a sneak peek at what’s coming next for Tern in 2025!
- Webinar Recap: Groups End-to-End Flow (00:46)
- The team reflects on how all the new group features—from room selections to trip sign-ups—came together to create a seamless and magical experience for clients and advisors.
- Room Selections Are Here! (01:38)
- Learn how Tern’s new room selection functionality lets clients easily choose rooms, quantities, and pricing, taking the pain out of lodging management for advisors.
- Improved Trip Sign-Up Flow (15:17)
- Brad walks through the sleek new account creation flow that eliminates friction, keeps clients engaged, and still ensures secure credit card authorizations.
- Reflections on 2024 (12:19)
- The team discusses the exciting journey of building groups, the feedback they’re already receiving, and why this is just the beginning for Tern’s vision of group travel.
- What’s Coming in 2025 (25:53)
- Hear about the roadmap for improving packages, optional add-ons, occupancy rates, and more to make Tern the ultimate tool for all group types, from custom itineraries to destination weddings.
- Offsite Preview & Holiday Plans (34:01)
- Get a behind-the-scenes look at Tern’s upcoming team retreat, their approach to year-end support, and how the team is preparing for an even bigger year ahead.
Check out Tern's December Launch Webinar HERE.
Join Tern’s Facebook Community: Facebook Group