In this episode of Flight Path, the Tern team recaps a whirlwind week, including highlights from the latest product webinar and the addition of a new team member, Dylan! Join David, Molly, and Brad as they dive into exciting updates around group travel, payment integrations, and the road ahead for Tern's ever-evolving platform. From tackling hundreds of webinar questions to outlining the future of back-office functionality, this episode is packed with insights for advisors and agency owners.
Key Takeaways:
- Welcoming Dylan to Tern (01:43)
- Meet Dylan, the newest addition to the partnerships team, who brings years of experience in both travel advising and software solutions to help scale Tern’s agency-focused initiatives.
- Webinar Recap & Highlights (06:05)
- Missed the latest webinar? The team recaps the key moments, from agency improvements to advisor updates and much more. Catch the full recording on Tern's YouTube channel for an in-depth look.
- New Group Travel Features Coming Soon! (16:37)
- The Tern team breaks down the upcoming group trip functionalities, starting with the ability to house subtrips within a larger group trip. Expect additional features like landing pages, self-service signup, and email targeting by the end of the year.
- Pro Tip of the Week: Two-Factor Authentication (12:57)
- Avoid getting locked out of Tern when you’re traveling! Learn how to set up two-factor authentication with an app for a smoother and more secure experience.
- AI and Supplier Integrations (28:26)
- David and Brad discuss Tern's current AI capabilities, including how to pull content from supplier websites, PDFs, and emails. Plus, hear their thoughts on potential future supplier integrations and the long-term vision for streamlining bookings.
- The Future of Back Office Functionality (34:34)
- Molly touches on the exciting direction Tern is heading with agency back-office development, including a vision for streamlining financial tools and direct payment methods.
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