Episode Summary:
In this episode of Flight Path, the Tern team is back together after a week of travel, diving into the latest product updates, including exciting developments in task collaboration, itinerary design improvements, and new features for agencies. Brad and Molly share stories from their recent trips, and the team outlines what’s on the roadmap, including the start of work on Tern’s group travel features and upcoming leadership planning sessions.
Key highlights:
- Product Update: Molly discusses the new Supplier Statement Reconciliation feature, helping agencies match bookings to commission payments more efficiently.
- Task Collaboration: Molly introduces the new task-sharing capabilities, allowing team members to assign tasks and collaborate seamlessly within the same trip.
- Next-Gen Itineraries: Brad outlines recent design improvements, including a vertical layout option and the removal of placeholder images, creating a cleaner, more customizable itinerary experience.
- Upcoming Features: The team teases a future update allowing for non-day-specific activities in itineraries, responding to one of the most highly requested features in Tern’s feedback tool.
- Groups Update: Brad and Molly provide an update on the progress of Tern’s highly anticipated group travel feature, with plans to start building out the foundational elements in October.
Key Moments:
- [00:21] – David kicks off the episode and introduces the team after their travel hiatus.
- [01:35] – Brad recaps his trip to Norway and Denmark and highlights a must-visit bakery in Copenhagen.
- [03:38] – Molly shares her Utah hiking trip and a memorable mountain hike.
- [06:36] – Product Week in Review: Brad shares updates on small design tweaks and upcoming features.
- [07:55] – Molly discusses the Supplier Statement Reconciliation feature, which allows agency owners to match supplier payments with bookings and track commissions more effectively.
- [10:13] – Task Collaboration: Molly explains how task management within trips is evolving to enable better collaboration between team members.
- [14:26] – Brad previews upcoming email collaboration features that will allow collaborators to see and respond to client emails within Tern.
- [15:05] – Next-Gen Itineraries: Brad outlines recent changes to the itinerary layout, removing placeholder images and introducing a vertical view to streamline trip details.
- [21:46] – Teaser: Brad hints at a future feature allowing advisors to add activities that aren’t tied to a specific day in the itinerary.
- [23:18] – Agency Features: Molly discusses how the latest updates simplify managing supplier payments and commissions for agencies.
- [30:16] – Groups Feature Update: Brad and Molly discuss the progress on the highly anticipated groups feature and outline the next steps for development.
- [37:59] – Week Ahead: The team previews their upcoming in-person leadership retreat focused on 2025 planning and group travel features.
Links & Resources:
Call to Action:
If you enjoy the podcast, don’t forget to like, subscribe, and leave a comment! We’d love to hear your feedback on the latest updates and what features you’re most excited about.
Keywords: Tern itinerary updates, supplier statement reconciliation, group travel features, task collaboration, travel advisor software, next-gen itinerary, email collaboration, travel agencies.
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