In this week’s Flight Path podcast, Tern’s CEO David Shull, Head of Design Brad Turner, and Head of Product Molly Johnson cover an action-packed week. From the launch of group travel features to insights from Money20/20, and updates on upcoming consortia partnerships, this episode is a must-listen for travel advisors looking to stay ahead.
Key Highlights:
- Group Travel Feature Launch: Tern has officially launched its first group travel feature, allowing advisors to create group trip "shells" with subtrips and centralized settings. This feature offers a streamlined way to organize group itineraries, with more incremental updates to come.
- New Financial Tools in Development: David and Molly share insights from Money20/20 in Las Vegas, where they explored best practices for building secure, scalable financial tools. They discuss Tern’s vision for handling agency back-office needs, including secure payment flows, commission tracking, and payroll—setting the stage for a complete back-office solution in 2024.
- Consortia Partnerships: Responding to advisor feedback, Tern is actively working on partnerships with major consortia like Signature, Virtuoso, and others to streamline data sharing and access to preferred supplier benefits. David explains the expected timeline and benefits, including future data sync capabilities for easy reporting and access to preferred rates.
- Continuous Design Enhancements: Brad highlights recent UX updates, including a refined task table design and email scheduling capabilities, both aimed at improving workflow efficiency and organization for advisors.
Time-Stamps:
- 00:00 – 01:44: Intro and Week in Review
- 01:44 – 03:29: Brad’s Updates: Email Scheduling and Task Table Improvements
- 03:55 – 05:15: Molly’s Vegas Recap and Group Travel Launch
- 05:37 – 07:50: David’s Money20/20 Highlights: Secure Financial Tools for Advisors
- 07:50 – 09:29: New Milestones: $160M Booked Through Tern and Team Growth
- 09:29 – 13:05: Group Travel Features: What Went Live and What’s Coming Next
- 14:01 – 15:05: Upcoming Group Landing Pages for Marketing Group Trips
- 17:27 – 23:51: Deep Dive into Tern’s Vision for Agency Back Office
- 24:45 – 26:57: Consortia Partnerships: Signature, Virtuoso, and Beyond
- 27:34 – 29:06: Upcoming Week Highlights: Group Itineraries, Trip Reassignment, and More
Key Takeaways:
- Group Travel Tools Are Here: Advisors can now organize trips with group trip shells, subtrips, and customizable settings for a smoother group planning experience.
- Back Office Solutions in Progress: Tern’s commitment to a full agency back office solution includes advancements in commission tracking, QuickBooks integration, and secure payment flows.
- Consortia Partnerships Underway: Advisors partnered with Signature, Virtuoso, and other consortia will soon benefit from direct integrations to improve reporting and access to preferred supplier data.
Make sure to register for upcoming webinars and follow Tern on social media for the latest updates on product releases and events.
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